Who we are

Our company

Eddex Travel SRL



Bucharest, Romania

Our website address is: https://eddextravel.com.

Why we process your personal data

Because we respect your privacy and we want to comply with the Regulation (EU) 2016/679 (General Data Protection Regulation) we will always try to use a minimum amount of your personal data.  This amount of date we process is necessary for legitimate business purposes of our company.

We can process your data for:

  • Security of our website and your data on our website - we collect your i.p. address and other data like your web browser, operating system etc.
  • Website functionality
  • Communication -  in order to be able to stay in contact with you, we will need personal data such as your e-mail address, phone number etc.
  • Marketing, Advertising, Statistics, Sales, Financial activities - when we try to promote our business to you, to sell our services and to issue the legal documents needed

What personal data we collect and why we collect it

  • Your I.P.- for security and marketing reasons. For the marketing reasons we will try, whenever possible, to anonymize your i.p.
  • Your geolocation -  for security and marketing reasons. For instance, regarding the marketing reasons, this will help us to serve you the most useful  ads
  • Your name and address - for communication and legal reasons
  • Your phone number and email address - communication and marketing reasons
  • Your demographic, cultural data - in order to serve you with the most useful ads
  • Data about your web-browser, your device you use to access our website, the time you spend on our website, the pages you visit, etc - in order to serve you with the most useful ads


At the moment - in order to minimize the amount of your personal data we process  - we do not allow comments on our website


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

At the moment  we do use Contact Form 7 on our website. We use reCAPTCHA v3 in order to protect our website against spam and other threats. Both reCAPTCHA and Contact Form 7 may collect your personal data. Please verify how they do that on their websites and privacy policy pages.


  • Functional cookies
  • Marketing cookies
  • Other related technologies

For more information please refer to our Cookie Policy page here

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


  • Google Analytics
  • Other similar scrips on our server
  • Facebook Business Manager
  • Instagram

Who will see your data

  • Our employees - whenever is needed to handle the communication with you or any legitimate business process
  • Our business partners - whenever is needed to handle the communication with you or any legitimate business process
  • Our website and social media pages - whenever is needed to handle the communication with you or any legitimate business process, like advertising our tours, posting tour photos or videos of our tourists, etc.
  • Third-party sites - you could get connected to other websites or apps  via our website links or share buttons etc. Thus, sites or apps like Facebook, Instagram, Microsoft, Apple, Google and others could collect your personal data. We are not responsible for the way they collect and process your personal data. We do recommend you to verify these websites or apps and their Privacy Policy pages, Cookie Policy pages etc

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
  • Right to complain to our Data Protection Authority - please visit www.dataprotection.ro

Child access to our website

Our website is not intended for any person under age of 18. We do not collect in a consciously way any personal data from persons under the age of 18. If you believe we did that by mistake, please contact us at contact@eddextravel.com and ask us to delete that data on our servers.

How we protect your data

  • We use a good reputation website hosting provider
  • We use SSL certificate, so the data traffic  between your device and our website is encrypted
  • We use a firewall in order to protect our website and your personal data to be compromised
  • We minimize the amount of personal data to be processed
  • We  do anonymize  your I.P.  whenever possible
  • We do block  non-functional cookies to be installed when you access our website and prior to your acceptance - whenever possible

Your contact information

If you believe we do not cover your rights in a proper manner, as stated by the Regulation (EU) 2016/679 (General Data Protection Regulation) you could complain to The National Supervisory Authority For Personal Data Processing.
You can contact this authority here:
Email: anspdcp@dataprotection.ro
Phone: +40.318.059.211
FAX: +40.318.059.602
Website: www.dataprotection.ro
Address: 28-30 G-ral Gheorghe Magheru Bld. District 1, post code 010336 Bucharest, Romania

If you have any questions or suggestions, please contact us via email: contact@eddextravel.com